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Terms of Service

Please read the following terms and conditions carefully before using our website or scheduling services with North Star Heating & Air Conditioning.

Last Updated: October 24, 2023

Serving Utah since 1998
Family-Owned Business
Licensed Technicians

Introduction & Agreement

North Star Heating & Air Conditioning ("we," "us," or "our") is a licensed HVAC and plumbing contractor providing professional mechanical services throughout the State of Utah.

By accessing or using our website, requesting a quote, or scheduling service, you ("User," "Customer," or "you") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

Scope of Agreement

These Terms apply to all visitors, users, and others who access the website or use our services. This includes residential homeowners, commercial property managers, and general contractors.

Use of the Website

Permitted Use

You are granted a limited, non-exclusive, revocable license to access and use our website strictly in accordance with these Terms for lawful purposes, such as:

  • Learning about HVAC services
  • Requesting estimates
  • Managing your account

Prohibited Activity

You agree not to engage in any of the following prohibited activities:

  • Misusing or damaging the site
  • Unauthorized access or hacking
  • Scraping or automated copying
  • Impersonating North Star staff

Services & Quotes

Service Availability

Our services are available primarily to residents and businesses in Salt Lake County and Utah County. Reference to any product or service on the website does not constitute an offer to sell or supply that product or service in all jurisdictions.

Estimates and Pricing

  • Non-Binding Quotes: Quotes provided via the website, email, or phone are estimates only. Final pricing is subject to an on-site inspection by a licensed technician.
  • Price Changes: Prices are subject to change without notice.
  • Financing: Financing options are subject to credit approval by third-party lenders.

Scheduling

Appointment times provided are estimated windows. While we make every effort to arrive within the scheduled window, unforeseen circumstances (traffic, weather, prior job complexity) may cause delays. We will communicate significant changes to you.

Intellectual Property

The website and its original content, features, and functionality are owned by North Star Heating & Air Conditioning and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You must not reproduce, distribute, or create derivative works of our material, except:

  • Your computer may temporarily store copies in RAM incidental to accessing materials.
  • You may store files automatically cached by your Web browser.
  • You may print or download one copy for personal, non-commercial use.

Disclaimers & Liability

WEBSITE DISCLAIMER

YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NORTH STAR HEATING & AIR CONDITIONING EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

WE DO NOT WARRANT THAT THE WEBSITE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, in no event shall North Star Heating & Air Conditioning be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website.

Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our administrative team.

Call Us

(385) 438-3332

Mailing Address

3520 Fenchurch Rd,
West Jordan, UT 84084

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