How we collect, use, and protect your information.
This Privacy Policy describes how North Star Heating & Air Conditioning ("we," "us," or "our") collects, uses, and discloses information when you visit or interact with our website and services. This policy applies to visitors, customers, and potential clients in Salt Lake and Utah Counties, Utah.
This policy applies to our website https://northstarheatingandairutah.com. For questions or to exercise your rights, contact us at [email protected].
Company Name
North Star Heating & Air Conditioning
Website URL
https://northstarheatingandairutah.com
Contact Email
We collect information that identifies, relates to, describes, references, or could reasonably be linked to you or your device. We use this information to deliver services, communicate with you, and improve our website experience.
Provide services, schedule appointments, and deliver estimates and invoices.
Communicate with you about service updates, reminders, and customer support.
Improve our website, troubleshoot issues, and enhance user experience.
Send marketing communications only where permitted by law and your preferences.
We use Google Analytics and Google Ads to understand website performance and deliver relevant advertising. These services may use cookies, device identifiers, and similar technologies to collect usage data and display remarketing or retargeting ads across the web.
You can manage your advertising preferences or opt out of Google Ads personalization by visiting the Google Ad Settings page. To prevent your data from being used by Google Analytics, you may install the Google Analytics Opt-out Browser Add-on.
If you provide your phone number and opt in to receive text messages, you consent to receive SMS or MMS messages from North Star Heating & Air Conditioning for appointment confirmations, service updates, promotions, or customer support.
Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Carriers are not liable for delayed or undelivered messages.
Depending on your residency, including for our clients in Utah, you may have rights under the Utah Consumer Privacy Act (UCPA) and other applicable laws to access, delete, or correct your personal information, opt out of certain processing, and request data portability where applicable.
Submit requests by contacting us at [email protected] or using the contact details below.
We will verify requests and respond within the timeframes required by law.
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the Internet or method of storage is completely secure. We cannot guarantee absolute security.
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law, contracts, or legitimate business needs.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.
For privacy-related questions, data access requests, or SMS help, reach out using the details below.
